FAQ - A1 Party Rental

FAQ

Most frequent questions and answers

We don’t offer jumpers or bounce houses, but we have some awesome options for kids! Check out our cool children’s chairs and tables, available in different styles and colors. They’re perfect for making any event kid-friendly and fun!

While we don’t supply helium tanks directly, we’re always eager to assist with your event needs in every way we can. If you’re planning a large event and need helium tanks, let’s connect! We can help guide you to reliable suppliers for helium tanks and offer our wide range of event rental services to make your event a spectacular success. Reach out to us, and let’s make your event vision come to life!

While we don’t carry traditional EZ Ups, we offer high-quality alternatives that are perfect for your needs. Our canopies, available in the popular 10×10 size, are crafted from superior materials, featuring a robust 2-inch pipe frame and fire-resistant vinyl walls for enhanced safety and durability. Our team expertly handles installation and teardown, ensuring a hassle-free experience for you. Plus, we provide customization options like drapery, swagging, or lighting to add a unique touch to your event. Pricing varies based on size, sidewall requirements, and installation surface, but rest assured, we’re here to cater to your specific needs with our premium canopies.

We’re flexible with order sizes to accommodate a variety of events! There are no minimums for local events within 30 miles of Covina. For events further away, we have a modest $500 minimum order total, not including delivery fees. This helps us ensure the best service and efficiency for all our clients, no matter where their event is located. Let us know how we can help make your event amazing, regardless of its size!

Yes, we do have a delivery fee, which includes both delivery and pickup for your convenience. This fee varies based on your event’s location. We also offer flexible scheduling options for time-specific deliveries and removals, with additional fees applicable for these tailored services. Our goal is to make your event setup as smooth and stress-free as possible!

No worries at all! Even if we deliver on Friday and pick up on Monday, you’ll only be charged for a one-day rental. We want to ensure you have plenty of time to enjoy your event without any extra stress about rental periods!

Absolutely! You’re welcome to use our will call option for self-pickup. Just keep in mind, certain items might not be available for will call due to their size or special handling requirements. Feel free to contact us for more details, and we’ll be happy to guide you through the options available for pickup.

No, you won’t be charged for extra days. Picking up the day before and returning the next business day after your event is all included in our one-day rental rate. We aim to make your event planning as flexible and convenient as possible!

Yes, we do require a security deposit for rentals, which can be conveniently placed on any major credit or debit card. Please note that this deposit will be an authorization hold in your account. We’re unable to accept cash for security deposits. Rest assured, once your items are returned without damages or losses, the hold will be released within 7-10 business days. We appreciate your understanding, as this process helps us ensure the quality of our equipment for all our clients.

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